Terms of Use

Last updated: November 11, 2026 · Draft before launch

These terms govern your use of the close iPhone app and website, published by the close team. By creating an account you accept them. The Apple Standard End User License Agreement also applies; if the two conflict, these terms prevail where the law allows.

The service

close helps you stay close to your friends: you record short voice notes, close turns them into notes attached to the right friend and reminds you what matters. close is a personal tool, for non-commercial use.

Account

You sign in with Apple. You must be at least 16. You are responsible for activity on your account and for keeping your device secure.

Subscription and free trial

• close requires a paid subscription. Prices and durations are shown in the app before you subscribe.
• Where offered, a free trial converts automatically into a paid subscription at its end unless you cancel at least 24 hours before.
• Payment is charged to your Apple ID. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
• Manage or cancel in your iPhone Settings → your name → Subscriptions. Refunds are handled by Apple under its policies.
• If we change prices, Apple will notify you and ask for your consent where required.

Your content

What you record stays yours. You grant us only the rights needed to store, process (including by our AI provider) and display it to you in order to run the service. You agree not to record anything unlawful, and to respect the privacy of the people you talk about (see our Privacy Policy).

AI-generated output

Summaries, friend matching and reminders are generated automatically and may be wrong or incomplete. Check anything important. close is not a substitute for professional advice of any kind.

Acceptable use

Don't use close to monitor, profile or harass anyone, don't try to break, reverse-engineer or overload the service, and don't resell access to it.

Availability and changes

We work to keep close available but can't guarantee it will be uninterrupted. We may change features; if we discontinue the service, we will give reasonable notice and let you export your data.

Termination

You can delete your account at any time in the app. We may suspend an account that seriously breaches these terms, after notice when possible.

Liability

To the extent permitted by law, close is provided “as is” and our total liability is limited to the amount you paid in the 12 months before the claim. Nothing here limits rights you have as a consumer that cannot be waived.

Law

These terms are governed by French law, without depriving you of the mandatory protections of the country where you live. Contact us first at hello@closeapp.app; we'll try to resolve any issue amicably.

Changes to these terms

We'll notify you in the app of material changes before they apply.