Last updated: November 11, 2026 · Draft before launch
close is published by the close team (the “publisher”, “we”). Contact for anything related to your data: hello@closeapp.app.
| Data | Why | Kept |
|---|---|---|
| Account: an anonymous Sign in with Apple identifier and, if you choose to share it, your email (possibly an Apple relay address) | Create your account and sync your data | Until you delete your account |
| Your content: friends' first names, the text of your voice notes (transcribed on device), the summaries, facts and dates close extracts from them, any edits you make | Provide the service | Until you delete it or your account |
| Subscription status (from Apple: active, trial, expired) | Unlock the app | As long as your account exists |
| Technical logs (errors, request times, no note content) | Security and debugging | 30 days max |
We do not collect: audio recordings, your contacts, your location, advertising identifiers, or payment details (payments are handled entirely by Apple).
When you record a note, your iPhone turns speech into text. That text is sent over an encrypted connection to our server, which asks an AI model to work out which friend it is about and to extract what matters (news, dates, things to ask next time). The AI provider is Anthropic (Claude), acting as our processor: it does not use your content to train its models and keeps it only for the short time needed to process the request and for abuse monitoring, as set out in its commercial terms. AI can make mistakes; you can review and correct everything close suggests.
Your notes talk about other people. Keep them to what you would naturally remember about a friend, and avoid recording sensitive information (health, religion, political opinions, etc.) unless it truly matters to your relationship. Your friends' information is only visible to you; we never contact them.
| Provider | Role |
|---|---|
| Cloudflare | Hosting of our server and database |
| Anthropic | AI processing of note text |
| Apple | Sign in with Apple, on-device speech recognition, subscriptions |
Some of these providers process data in the United States. Transfers are covered by the EU–US Data Privacy Framework and/or the European Commission's standard contractual clauses.
We process your data to perform our contract with you (providing close), and our legitimate interest in keeping the service secure. We do not process your data for advertising.
You can access, correct, export or delete your data, object to or restrict its processing. Delete your account directly in the app (Settings → Delete account): your data is erased from our servers within 30 days, backups included. For any other request, write to hello@closeapp.app. EU users may also complain to their data protection authority (in France, the CNIL). California residents: we do not sell or share personal information.
Data is encrypted in transit (TLS) and at rest by our hosting provider. Access is limited to what is needed to run the service.
close is not intended for anyone under 16.
If we change this policy in a way that matters, we will tell you in the app before it applies.